The whole process was very fast. I asked for support for their address so I could order for myself from a Korean nail supply shop online. The KFridays support team confirmed the address was written correctly. After my package arrived to them, it took them only a couple days to pack and ship my package to me. I paid for express international shipping and my package literally arrived in two days. It was packaged neatly and with lots of bubble wrap. I was highly satisfied with Kfriday.