Kfriday Customer Tier Program
The Kfriday Customer Tier Program is designed to reward our most valued customers for their continued trust and support.
Earn Points every time you use Kfriday’s services and enjoy exclusive benefits as you move up the Tier levels.
The more you spend, the more Points you earn—unlocking greater value and premium support along the way.
| Name | Total Spend | Points | VIP Support |
|---|---|---|---|
VIP | Over 25,000,000 KRW | 1% | |
Platinum | 12,500,000 - 24,999,999 KRW | 0.6% | |
Gold | 6,500,000 - 12,499,999 KRW | 0.4% | |
Silver | 2,500,000 - 6,499,999 KRW | 0.2% | |
Bronze | 100,000 - 2,499,999 KRW | 0.1% | |
Iron | 0 - 99,999 KRW |
Your Tier is determined by your biannual total spending during January to June & July to December.
Eligible spending includes: OFM purchase value, Shipping fees, Kfriday service fees.
The higher your total spending within a Tier period, the higher your Tier status.
Customer Tiers are reviewed and renewed twice a year on January 7th & July 7th
VIP Support is an exclusive benefit available to our top Tier customers. VIP customers can directly contact our Customer Support Supervisor via KakaoTalk chat for, not limited to, urgent assistance, special requests, last-minute changes or concerns.
Point Value: 1 Point = 1 KRW
Important Notice: Once Points are claimed, no adjustments will be allowed. This includes, but is not limited to: Refunds, Credits for sold-out items, Any other post-claim adjustments, etc.
Program Policy: Kfriday reserves the right to modify, suspend, or terminate the Customer Tier Program, including Tier qualifications, Point issuance, and benefits, at any time without prior notice.